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Health Records Director

Location: Phoenix, Arizona
Work Setting: Other
Job Function:
Job Type:
Salary Range: $82,500



The Arizona State Hospital (ASH) provides inpatient psychiatric care to persons with serious mental illness who need long-term behavioral health care. ASH promotes hope and wellness for our patients and creates opportunities to participate in planning, delivering and evaluating services that assist with recovery. Treatment is individualized with goals that focus on education about an illness, instilling hope and improving one’s overall quality of life. The Arizona State Hospital has a wide range of positions available, from our direct care staff, Nurses and Behavioral Health Technicians to Social Workers, Rehabilitation Specialist and Security to name a few. We offer a robust benefit package, including the ADHS Student Loan Assistance Program where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Job Description

Health Records Director
Address:  501 N. 24th Street
Phoenix, AZ 85008
Salary: $82,500 
Grade: 23
Closing Date: Open until filled


Job Summary:
The Health Records Director reports directly to the Chief Compliance Officer and provides overall leadership and day-to-day management and operation of the Health Records Department. Requirements for Health Record staffing and patient record management are outlined in the Centers for Medicare and Medicaid (CMS) Hospital Conditions of Participation (CoPs), The Joint Commission Hospital Accreditation Manual standards, and state licensing healthcare institution (HCI) rules.

This position is responsible for the overall leadership, supervision, and operation of the Health Records Department. This position provides oversight of patient health record management for the Civil and Forensic hospitals in accordance with regulatory requirements. The position is directly responsible for policy development and implementation related to patient health record management, and the safety and security of health records. The position is essential to the implementation and maintenance of the Electronic Health Record (EHR), including development of new policies and procedures for the EHR system and the Health Records Department.

As a superuser of the EHR, the Health Records Director assists staff with the proper usage of the system. This position also serves as the Hospital’s Privacy Official. In this capacity, the Health Records Director provides guidance to Hospital staff and assists in the implementation and maintenance of the Hospital’s privacy policies and procedures. The Privacy Official completes periodic compliance monitoring; works with legal counsel and management to ensure proper authorization forms and legal requirements are met; oversees and delivers privacy training to new employees; works cooperatively with Agency Privacy and IT Security staff in reporting and monitoring incidents and policy development; and monitors the release of PHI through the Health Records Department.

The Health Records Director serves as the Hospital liaison with the ADHS Office of Administrative Counsel and Rules (OCR) and Attorney General’s Office concerning requests for patient records, including public record requests, court orders, and subpoenas.

Job Duties:
− Manages the day-to-day operations of the Arizona State Hospitals Health Records Department; serves as Privacy Official for ASH; participates in ASH committees and advises ASH Executive Management of updates regarding patient health record requirements; prepares monthly, annual, and ad-hoc reports as needed.
− Conducts privacy training and orientation for new employees; conducts HIPAA rounds; receives, investigates, tracks, reports privacy and security incidents to ADHS Privacy Officer and Security Team; ensures receipt of proper authorizations prior to disclosure of PHI.
− Serves as Hospital liaison with Office of Administrative Counsel and Rules regarding patient record requests.
− Develops policies and procedures for the Health Records Department; ensures the safety, accuracy and security of patient health records; ensures all policies are in compliance with CMS, The Joint Commission, and state licensing requirements, as well as other applicable federal, state and local regulations.
− Directs, manages and supervises staff; hires and evaluates staff, addresses performance issues; approves leave; attends conferences and participates in ongoing education.
− Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs):
Knowledge of:
− Knowledge of Federal, State and local laws and regulations related to health records to include the Joint Commission.
− CMS standards and regulations and State Licensure; HIPAA; health information management industry standards
− Computer hardware and software, including Microsoft Office and Google products
− Principles of management and supervision; filing systems.
− Knowledge of the performance management (PM) model and continuous quality Improvement (CQI) methods in a public health setting.

Skill In:
− Technical computer skills; management and supervision
− Verbal and written communication skills; interpersonal skills
− Knowledge and experience in information privacy laws, access and release of information
− Demonstrated organization, facilitation, and presentation skills.

Ability To:
− Direct and manage a health information/health records department
− Ability to direct and supervise staff
− Ability to communicate professionally with staff.


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 220-6462. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verificatio

Required Qualifications

Pre-Employment Requirements:
– Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.

Driving is required for State Business.
– Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Preferred Qualifications

Selective Preference(s):
The ideal candidate will have:
− Bachelor’s degree in health information management, RHIA certification.


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Instructions for Resume Submission


Apply Online:

Posted: July 20, 2023 at 4:33 PM
Post ID: 80139

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