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Sr. ROI Specialist
Location: Atlanta, Georgia
Work Setting: Hospital
Job Function: Release of Information Specialist
Job Type: Full-Time
The Senior Release of Information Specialist (Sr. ROI Specialist) coordinates the release of information to other health care facilities, physicians, insurance agencies, and attorneys. The duties of this position require the exercise of courtesy in speaking with patients, families, and others to maintain sound public relations.
The Senior Release of Information Specialist (Sr. ROI Specialist) will work independently and will own a process or lead a team within the department. Responds to, and determines intensity of, stat phone requests from other healthcare facilities for verbal release of information. May assist in orienting and training new employees. Develops methods for monitoring and measuring quality, i.e., sampling, tools, summarization, and data analysis. Interprets and assists with implementing hospital policies relating to disclosure of health information. Analyzes and answers correspondence requests in compliance with all regulatory agencies, state, and federal law. Prepares incoming correspondence for processing including open/date stamp mail and enters data into computerized correspondence log. Contact providers and/or other departments regarding requested information, when appropriate. Delivers deposits to the accounting office.
Performs the process of record certification.
Audits request for accuracy.
Reviews verbal and written authorizations and requests for medical record information to establish compliance in meeting department requirements.
Reviews and coordinates preparation of medical records in accordance with departmental policy to determine release of confidential information.
Performs copying of charts to be sent with a patient on transfer to another facility.
Prepares necessary correspondence to communicate with the requesting party.
Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury accident to HIM Leadership.
Prepares records for release including scan authorization into medical record, copy appropriate documents and charges fees allowed by Georgia state law.
Reviews, screens, and copies subpoenaed records.
Copies records for audit reviews.
Assists all walk-in patients.
Problem solves complex medical record release issues.
Perform other duties as assigned.
Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service.
Adhere to the organization’s published values.
Ability to know, understand, and apply Release of Information standards, policy and procedures and state and federal HIPAA regulations.
Ability to read and comprehend simple, healthcare terminology.
Associate’s degree or equivalent from a two-year college or technical school. RHIT required.
3-5 years of minimum release of information experience
Strong organizational and interpersonal skills.
Ability to determine appropriate course of action in more complex situations.
Ability to work independently, exercise creativity, be attentive to details, and maintain a positive attitude.
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
Ability to maintain confidentiality of all medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to communicate effectively, both orally and in writing.
Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
Apply Online: https://www.shepherd.org/employment
Posted: July 11, 2023 at 11:14 AM
Post ID: 79949