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Quality Improvement Director
Association for Utah Community Health

Location: Salt Lake City, Utah
Work Setting: Other
Job Function:
Project Manager, QA / QI / QM
Job Type:
Salary Range: 80K


The Association for Utah Community Health (AUCH) is a membership association comprised of Utah’s Federally Qualified Health Centers (i.e., health centers) and allied not-for-profit health care organizations. AUCH is a busy, team-oriented non-profit organization that represents and supports its membership by providing trainings and technical assistance, policy analysis and services to improve the quality of and access to comprehensive health care services. The Quality Improvement Director is responsible for leading a diverse team through the development and implementation of data-driven, evidence-based quality improvement projects aligned with the highest priorities of members and funders.
Organizational Background/Mission:
For over 30 years, AUCH has represented Utah’s health centers and their patients. As Utah’s federally designated Primary Care Association and Health Center Controlled Network, we provide over 12,000 hours of training and technical assistance to Utah’s health centers and affiliate members each year. Our members provide comprehensive, high-quality primary and preventive health care services to all individuals, with or without insurance, regardless of ability to pay. Health centers are community-based, patient-directed organizations that eliminate geographical and financial barriers and serve populations with limited access to care. In support of our members and the people they serve, AUCH helps reduce barriers to health care through health promotion, community engagement, education, and policy analysis. AUCH receives federal, state, and private program support to improve the quality of and access to comprehensive health care services.

Job Description

Job Summary:
The Quality Improvement Director is responsible for leading and supervising a diverse team through the development and implementation of data-driven, evidence-based quality improvement projects aligned with the priorities of members and funders. This includes collaboratively supporting project leads with facilitating project development (e.g., assessments, goals and measurement, researching team-based/evidence-based interventions, workflow mapping), monitoring team effectiveness and project success, and communicating with AUCH and health center leadership. The Quality Improvement Director reports directly to the Associate Director and works with a multi-disciplinary team to increase access to and quality of comprehensive health care services within Utah’s health centers.
Principle Responsibilities:
The following information is intended to be representative of the essential functions performed and is not all-inclusive:
• Maintains knowledge of national health care initiatives, regulatory and licensing agency requirements (e.g., patient centered medical home standards, health center program, uniform data system (UDS), value-based care), and other industry trends.
• Manages assigned personnel including staffing, onboarding, training, and performance management.
• Coach staff on data informed team-based/evidence-based care options to assist in driving process improvement at Utah’s health centers, including reviewing and translating health center clinical, operational, and financial data to identify opportunities and advance problem analysis,creative solutions, and process redesign.
• Oversee team projects and monitor success of team effectiveness and interventions utilizing project management tools.
• Assist project leads in keeping projects well organized and support the leads in hosting meetings, huddles, and events to support project success.
• Ensure the timely dissemination of results and conclusions from monitoring, evaluation, and quality improvement activities to leadership.
• Develop working relationships, trust, and accountability across Utah’s health centers and key stakeholders.
• Actively participate in local, state, regional, and national workgroups/committees, as appropriate.
• Contribute to AUCH strategic planning, goal and objective development, and preparation of grant and work plan activities.
• Assist with program planning, evaluation, and reporting.
• Other duties as assigned.

Required Qualifications

Qualifications and Requirements
• Bachelor’s degree in health, business, or related field. Experience and demonstrated knowledge of health center management and quality improvement may be substituted for advanced education.
• Attention to detail with demonstrated organizational skills and the ability to complete projects on time with minimal supervision.
• Ability to communicate effectively in verbal and written form.
• Must have proficiency in virtual web applications, word processing, and spreadsheet software.
• Must be able to create quality reports and other documents.
• Must have a strong work ethic, with the ability to multi-task and collaborate within a multi-disciplinary team.
• Must be able to travel throughout Utah.

Preferred Qualifications

Preferred Qualifications
• Experience implementing, monitoring, and evaluating quality initiatives.
• Advanced project management skills.
• Advanced education relating specifically to quality or performance improvement or related field.
• Experience with health centers.
• Knowledge of patient centered medical home and quality improvement/assurance standards.
• Knowledge of NCQA, TJC, and AAAHC medical home and ambulatory care standards.
• Experience working with patient registries and electronic health records.

Instructions for Resume Submission

To Apply: Please email a cover letter and resume to Alesha Davis ; application without a cover letter will not be considered.

Apply Online:

Posted: July 20, 2022 at 10:54 AM
Post ID: 69958

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