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Health Information Management Manager
Hospice & Community Care

Location: Lancaster, Pennsylvania
Work Setting: Other
Job Function:
HIM Manager/Supervisor
Job Type:


Health Information Management Manager

Full time, 8am – 5pm


Oversees, manages, and directs Health Information Management (HIM) Department activities and provides direct support for processing and maintaining medical records, both paper and electronic. Ensures compliance with all state and federal regulations, and the requirements of certifying and accrediting bodies, regarding medical record processing, retention, and destruction.

Job Description


Health Information Management

Provide leadership to staff regarding all areas of health information management and acts as liaison with other departments and clinical staff to assist in carrying out responsibilities relative to the medical record.

Effectively manage staff and volunteers to ensure work related to maintenance of a complete medical record, distribution of revised organization “stock” forms, and all processing of health information is accurate and timely.

Perform chart audits to verify that electronic and paper records are complete. Follows up with appropriate department supervisors as needed when delays to completion of documentation occur or when other issues arise.

Assure that all requests for release of information are compliant with organization policy and state and federal regulatory bodies regarding privacy and confidentiality.  Ensure uses and disclosures of protected health information are adequately tracked and recorded.

Coordinate record retention and destruction schedules for the organization.  Works with internal and/or external vendors for proper storage and/or destruction of paper records.  Maintains accurate and timely documentation related to medical record retention and destruction.

Update charges for medical records annually based on state regulation.  Generate invoices for medical record copies as appropriate.

Develop, maintain, and implement policies, procedures, and processes for the Health Information Management Department, assuring compliance with all federal, state and accreditation regulations and standards.

Work in collaboration with the Quality & Compliance department to ensure overall compliance related to all health information management related tasks.  Provide support to Quality & Compliance audits like ADRs, etc.

Participate in record review, data collection, and reporting projects and activities.

Participate in quality assessment and performance improvement activities.

Privacy Officer

Provide oversight of compliance with organization policy and procedure related to medical record and protected health information requirements and federal and state regulations related to patient privacy.

Serve as the designated contact in the organization’s “Notice of Privacy Practices” and receive questions and concerns related to the protection of health information.  Perform investigations as needed to identify any potential breach of PHI.  Notify governing bodies as appropriate if breach occurs.

Develop and maintain a system for ensuring that an individual’s right to restrict, amend, have access to or receive an accounting of their health information is honored.  Monitor and enforce appropriate access to, use and disclosure of, and requests for protected health information.

Develop and conduct initial and annual training on current confidentiality and the privacy regulations to ensure that all staff, volunteers, and business associates receive appropriate training.

General Organization Functions

Receive and processe all requests for medical record information and maintains required documentation.

Participate in new employee orientation, annual review, and ongoing staff education regarding organization medical record procedures and confidentiality.

Oversee data collection activities related to medical records and prepares assigned reports as requested.

Required Qualifications

High school diploma or GED required.

Minimum of three years of relevant recent experience in healthcare and medical terminology required.

Preferred Qualifications

Credentialing as a registered health information administrator (RHIA) or registered health information technician (RHIT) by the American Health Information Management Association preferred.

Supervisory experience preferred.

Experience and demonstrated skills in organization, communication, independent project coordination, innovative thinking, problem-solving, training and all phases of medical records processing.  Able to develop clear and efficient business processes.

Able to communicate verbally and in writing in the English language, to motivate and lead, and to supervise and work cooperatively with other staff and volunteers.

Computer experience required with Microsoft Windows, Microsoft Office, Adobe Acrobat, and video conferencing.  Able to operate and utilize general office equipment, including a personal computer, fax machine, copier, calculator, and telephone services. With the ability to learn and navigate the Electronic Health Record (EHR) software and all other software as needed.

Able to lift up to 20 pounds, climb a small ladder or step stool, bend, and reach on a routine basis.

As an exempt employee, must be willing to work necessary hours to meet job requirements.

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Posted: May 25, 2022 at 2:58 PM
Post ID: 69239

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