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Director HIM/Coding Operations

Location: Nashville, Tennessee
Work Setting: Hospital
Job Function:
HIM Director/Privacy Officer
Job Type:

Job Description

Do you have the career opportunities as a Director HIM/Coding Operations you want in your current role? We have an exciting opportunity for you to join Parallon, a team that is part of the nation’s leading provider of healthcare services, HCA Healthcare.

At Parallon, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

  • Tuition Reimbursement/Assistance Programs/Student Loan Repayment
  • Paid Personal Leave
  • 401k (100% annual match – 3%-9% of pay based on years of service)
  • Identity Theft Protection discounts
  • Auto, Home, and Life Insurance options
  • Adoption Assistance
  • Employee Stock Purchase Program (ESPP)

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director HIM/Coding Operations like you to be a part of our team.

Job Summary

The Director (Operations and Coding) has a key role in the planning, development, implementation and maintenance of the health information management (HIM) services.  The Director initiates, designs, leads, executes, and manages projects associated with HIM related and other company-wide initiatives.  They will oversee the development of process improvements and provide oversight to project execution activities that increase performance of the HIM organization.  The Director will provide consultative support to the HSCs. This position requires the ability to quickly synthesize multiple issues and adapt to constantly shifting priorities.

  • Develops strategy, plans, and leads initiatives that impacts the business models (e.g., shared services initiatives) and align with company vision/overall goals for health information, data management and informatics.
  • Contributes to the strategic business plan for Parallon HIM.
  • Provides leadership and guidance to the HSCs, and develops and maintains effective strategic relationships with the HSC/SSC COOs, Assistant COOs, Directors, and Managers to ensure HSC and overall HIM operational and compliance excellence, including refinement of the HIM shared services strategy and the operational model.
  • Maintains strategic and tactical working relationships, and actively shares and collaborates with other corporate departments and key stakeholders (e.g., Clinical Services Group, Compliance (Parallon & REGS), Information Protection, Internal Audit, Clinical Documentation Improvement (CDI), Revenue Cycle Departments,  Human Resources, Management Engineering, Parallon and HCA IT&S, Education, Legal, and Project Management) to drive goals and desired outcomes.
  • Influence HSC leadership and solicit buy-in and support for planned initiatives to foster HSC operational accountability.
  • Leads the team in measuring, monitoring, and optimizing HSC performance.
  • Oversees the development, execution and maintenance of projects, tools, education (e.g., regulatory interpretations, benchmarking, productivity, forecasting, scheduling, job descriptions, policies and procedures, performance indicators, action plans, communications, HIM system and workflow technology enhancements/improvements, workflow diagrams, etc.) that are designed to maximize productivity and operational effectiveness.  This can be done both independently or through the organizing and leading multiple multi-disciplinary teams.
  • Provides subject matter expertise, strategy guidance and leads the team in intra and inter departmental initiatives (e.g., data abstraction, revenue cycle, case management, clinical documentation improvement, EHR, EMPI, Clinical Decision Support, document imaging, computer assisted coding, ICD-10 coding, transcription, speech recognition, NLP, data standards, MPI, ROI, analysis, unbilled management/AR, data requests, record retention/destruction,  HIPAA Privacy, electronic information management).
  • Leads the HIM team, provides subject matter expertise, and facilitates activities with IT&S in the identification and development and maintenance of new services, platforms and projects within the business intelligence (BI) environments.
  • Oversees the Senior Managers as they conduct routine leadership calls and/or meetings to provide subject matter expertise, share best practices, revise policies and procedures, follow-up on action plans and identified opportunities and modify operational processes/workflows.
  • Identifies opportunities and promotes the adherence to operational standardization and uniformity of processes across the enterprise.
  • Utilizes critical thinking skills to analyze data and reports to formulate conclusions and develop improvement strategies.
  • Leads and manages the evaluation, selection, and maintenance of vendor relationships for health information management coding operations products/services.
  • Assists in the budget process through data collection, correlation, and data analysis.
  • Participates in the execution of the Parallon HIM Talent Management Plan (i.e., sourcing, recruitment, selection, retention, coaching, motivation, and timely evaluation of staff).
  • Responsible for independent problem solving, risk mitigation and contingency plans.
  • Ensures that the Parallon HIM Team actively engages in continuous improvement to enhance the quality of products and services, performance, and corporate contribution.
  • Contributes to the strategic business plan for the Parallon Business Performance Group HIM team.
  • Leadership – leads individuals and groups toward identified outcomes, setting high performance standards and delivering quality services.
  • Critical thinking – actively and skillfully conceptualizing, applying, analyzing, synthesizing or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning or communication as a guide to belief and action.
  • Building and Maintaining Strategic Working Relationships – develops collaborative relationships to facilitate the accomplishment of work goals.  Possesses excellent interpersonal skills in building, negotiating and maintaining crucial relationships.
  • Building Trust – interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
  • Effective Operational Decision Making – relating and comparing; securing relevant information and identifying key issues; committing to an action after developing alternative courses of action that take into consideration resources, constraints, and organizational values.
  • Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Initiative – independently takes prompt proactive steps towards problem resolution.
  • Managing conflict – dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Energy – consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operates with vigor, effectiveness, and determination over extended periods of time.
  • Stress tolerance – maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
  • Organization – proactively prioritizes initiatives, effectively manages resources and keen ability to multi-task.
  • Communication – communicates clearly, proactively and concisely with all key stakeholders.
  • Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Work Independently – is self-supporting; not needing to rely on others to complete a job and can operate with minimal direction from supervisor.
  • Facilitation – ability to facilitate small to large groups of people at various organizational levels for purposes of planning, problem solving, or strategy development.


Required Qualifications

  • Bachelor’s degree required, ideally in areas like HIM, Business Administration, IT, or Organizational/Change Management.
  • Minimum 7 years multi-facility and/or Vendor HIM operations experience strongly preferred
  • Minimum 5 years management/leadership experience required.
  • Consulting or proven work experience in areas of process reengineering, shared services, and project management strongly preferred.
  • RHIA or RHIT strongly preferred.
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

We are a wholly owned subsidiary of HCA Healthcare, a comprehensive healthcare network where over 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. It’s an organization that exists to give people healthier tomorrows. HCA Healthcare has been continually named a World’s Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Director HIM/Coding Operations opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are actively interviewing so apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Online:

Posted: April 14, 2022 at 5:33 PM
Post ID: 68256

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