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Assistant Manager – HIM Release of Information
Orlando Health

Location: Orlando, Florida
Work Setting: Hospital
Job Function:
HIM Manager/Supervisor
Job Type:


Orlando Health, headquartered in Orlando, Florida, is a not-for-profit healthcare organization with $7.1 billion of assets under management that serves the southeastern United States. The 3,200-bed system includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer and heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members.

The Assistant Manager for HIM Release of Information Management coordinates and organizes all activities within the Health Information Management Department Release of Information department under the direction of the Corporate Service Line/ Service Line Manager, or Designee. The HIM Release of Information Department supports all Medical Record requests across the enterprise to include oversight of the Customer Service Center, Intake/Logging of Requests, Fulfillment, and other duties as assigned.

Job Description

Essential Functions

  • Supervises and coordinates staff activities to meet the department goals and objectives and maintain adherence to policies and procedures.
  • Reviews department performances and implements changes to improve services, simplify workflow and activities, needs and problems.
  • Monitors and submits daily, monthly and quarterly statistics as well as performance indicators as requested.
  • Participates in various personnel functions including hiring, orienting, training, assigning work, coaching and counseling team members.
  • Develops competencies of team members.
  • Coordinates team member scheduling ensuring adequate staffing to meet departmental goals and turnaround times.
  • Coordinates processes to ensure that the department operates within the allocated funds.
  • Coordinates, participates and maintains quality assurance, process improvement, safety and infection control procedures in conjunction with the Corporate Service Line Manager/ Service Line Manager, or Designee.
  • Establishes and maintains department records, reports and files.
  • Maintains compliance with all accrediting and licensing requirements for the department.
  • Researches hospital technological resources to see if they can be beneficial to the departments
  • Able to coordinate (or work) with other HIM areas for projects or other areas for improvements.
  • Attends in-services on behalf of the Corporate Service Line Manager, Service Line Manager, or Operations Manager.
  • Supervises team members (minimum 2) within department.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Maintains professional affiliations and credentials, as appropriate.
  • Attends administrative, hospital and medical staff meetings, as required.
  • Provides medical record education and in-service training to students and hospital personnel.
  • Represents Orlando Health through community interaction as needed.
  • Assumes responsibility for professional growth and development as needed.
  • Maintains confidentiality of patient and hospital data and information.
  • Contributes to HIM goal of maintaining the integrity of the medical record.
  • Ability to balance multiple projects and requests while still overseeing the department.
  • Able to adopt new applications and demonstrate the value of these applications to team members.
  • Encouraged to enroll in management classes to improve leadership ability.
  • Able to be flexible and work within HIM areas if needed.

Required Qualifications


  • Registered Health Information Administrator (RHIA) or Registered Health Information Technologist (RHIT)
  • Certified Coding Specialist (CCS) by the American Health Information Management Association
  • Certified Medical Transcription
  • Certified Healthcare Documentation Specialist (CDHS) by the Association for Healthcare Documentation Integrity (AHDI)
  • Certified Professional Coder (CPC) by the American Association of Professional Coders.


  • Six (6) months of experience in the Health Information Management field or related health care or customer service setting.
  • A Bachelor or associate degree in Health Information Management may substitute for up to six months of the required experience.

Education Qualifications

Associate degree in Health Information Management (HIM), Business, Healthcare Administration of a closely related field; or Completion of a High School Diploma or equivalent and one following:

  •  The American Health Information Management Association’s (AHIMA) Independent Study program
  • An approved Medical Transcription or Coding Program,
  • Two (2) years of college courses in Health Information Management or Cancer Registry Training.

Instructions for Resume Submission

To apply, please visit Orlando Health Career’s website and apply to requisition ID: req42296

Assistant Manager HIM Release of Information Mgmt (

Apply Online:

Posted: October 14, 2021 at 9:40 AM
Post ID: 63454

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