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Supervisor, HIM Operations
Wellstar Health System

Location: LaGrange, Georgia
Work Setting: Hospital
Job Function:
HIM Manager/Supervisor
Job Type:

Job Description

Utilizing the Health Record Ambassador approach, provides assistance and guide patients to access their health record to improve patient satisfaction and strengthen patient engagement. Provides leadership, oversight and management for the daily operations for the onsite HIM services of the WellStar Health System. They will provide orientation, education and retraining as needed. Assures that productivity and quality standards are met and provides feedback to team members. Identifies opportunities to improve process and the utilization of the Electronic Health Record (EHR) to achieve best practice in accurate and timely medical record documentation. Responsible for timely completion of performance evaluations. Handles team member performance issues, documents expectations, and utilizes the performance management process when needed to enforce compliance with policies and procedures. Responsibility includes working closely with HIM Site Supervisors to assign the daily work and provide oversight to ensure the operational tasks are completed. Functions as a liaison with our customers to include providers, patients and their families, visitors and other hospital departments. Serves as an expert on state, federal and regulatory agencies as it relates to HIM services. Conducts Health Insurance Portability and Accountability Act (HIPAA) privacy rounding on all patient care areas to evaluate compliance with hospital policy in regards to patient’s privacy and safeguarding of protected health information (PHI).

Required Qualifications

Required Minimum Education

  • High school diploma, RHIT and/or WellStar HIM established equivalent

Required Minimum Licensure/Certification

  • RHIT and/or WellStar HIM established equivalent

Required Minimum Experience

  • Two years related work experience in a hospital or healthcare system

Required Minimum Skills

  • Ability to work independently and without direct supervision
  • Excellent verbal/written communication
  • Problem solving skills and ability to prioritize and organize work activities appropriately in a fast-paced environment
  • Analytical skills with ability to use data to identify trends, execute process improvement, and report key performance indicators
  • Knowledge of Joint Commission standards, state and federal laws and regulations relative to the confidentiality and security of patient information, and medical record documentation requirements
  • Knowledge of electronic health records and related workflow
  • Basic computer skills to include Windows, Word, Excel, and e-mail

Apply Online:—-him-operations/job?mode=view

Posted: June 7, 2021 at 2:56 PM
Post ID: 61146

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