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Release of Information Specialist
National Jewish Health

Location: Denver, Colorado
Work Setting: Hospital
Job Function:
Release of Information Specialist
Job Type:


This position reports to the Health Information Management Supervisor and is responsible for processing all Release of Information (ROI) requests in compliance with organization policies, HIPAA and State regulations while maintaining the confidentiality of our patients protected health information. In addition to these responsibilities, the ROI Specialist responds to any inquiries coming from phone calls, mail, email, fax, EMR task or in person.  Ensures that only authorized individuals have access to the patient’s health information and that all releases of information are in compliance with the request.

Job Description

  1. Safeguards and protects the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
  2. Manages requests utilizing a wide variety of software and applications for medical record information from patients, third party payers and others.
  3. Prioritizes release of information requests, retrieves medical records from active, inactive and interdepartmental locations. Electronically tracks and delivers records in accordance with established procedures. Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy. Work is extremely detailed and requires a high rate of accuracy in order to meet legal requirements.
  4. Maintains in-depth knowledge of all applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures pertaining to the release of protected health information. Ensure all disclosures are documented and in compliance. Interpret and adhere to legal requirements and established procedures that govern release of information.
  5. Acts as a liaison between the institution’s physicians and outside attorneys when needed. Communicates with National Jewish Health administration when increased support is needed via National Jewish Health attorneys
  6. Performs self-quality checks on all work to assure accuracy of the release, confidentiality and proper billing/charging.
  7. Utilizes a wide variety of software and applications in order to fulfill requests.

Required Qualifications

A minimum of one (1) year experience in a healthcare setting required. Prior experience in HIM Department related to record maintenance completion or release of information preferred.


Preferred Qualifications

Proficiency in Microsoft Word and Excel preferred. AHIMA-credentialed applicants (RHIA or RHIT credential) preferred.

Education Qualifications

High school diploma or equivalent required.

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Posted: January 16, 2020 at 5:58 PM
Post ID: 46706

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