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Release of Information Technician
Kearney Regional Medical Center

Location: Kearney, Nebraska
Work Setting: Ambulatory Care, Hospital, Physician Office
Job Function:
Release of Information Specialist
Job Type:

Job Description

Job Summary:

Processes all Release of Information (ROI), specifically medical record requests, in a timely and efficient manner, ensuring accuracy and safeguarding patient’s right to privacy by adhering to company policy and HIPAA regulations.


Monday – Friday

8:00am – 5:00pm


Interacts with requestors to identify medical records needed for patient care, review, billing, or release of information.
Validates authorizations for release of information according to established procedures.
Completes release of information requests by retrieving information from patient’s electronic medical chart as well as paper record, as applicable.
Carries out responsibilities in accordance with facility policies and procedures as well as HIPAA and state/federal regulations.
Prepares and releases legible copies to requestors and submits charges to the requestor for preparation of records, when indicated.
Logs information being sent to requestors in accordance with facility procedures.
Provides excellent customer service by ensuring understanding of customer requests and follow through with release of information in accordance with requests.
Prepares releases to be sent electronically to copy service, as applicable.
Is familiar with medical record requirements of Nebraska and CMS.
Maintains confidentiality, security, and standards of ethics with all information.
Immediately notifies HIM Manager if records have been disclosed inappropriately.
Assists in answering telephone and taking accurate messages.
Willing to accept additional assignments.
Maintains a good working relationship within the department and other departments.

Preferred Qualifications


Prior HIPAA knowledge preferred.
Knowledge of HFAP standards and state medical record requirements preferred.
Prior experience in Release of Information/Medical Records preferred.

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Posted: December 4, 2019 at 7:47 AM
Post ID: 45474

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